xbajee 5 Privacy Policy

1 Definitions and Scope

Certain words and phrases used in this Policy have specific meanings. They are clarified below:

1.1 Personal Information

Any information that can directly or indirectly identify a specific individual — for example: name, mobile number, email address, IP address, device identifiers and transaction history.

1.2 Processing

Any operation or set of operations performed on personal information — including collection, recording, organisation, structuring, storage, adaptation, retrieval, consultation, use, transmission, restriction or deletion.

1.3 Scope of This Policy

This Policy applies only to websites and applications operated by xbajee 5. We are not responsible for the privacy practices of any third-party websites or services.

2 What Information We Collect

xbajee 5 collects various types of information to provide and improve its Service. This information comes from two main sources — what you provide directly, and what is collected automatically while you use the Service.

2.1 Registration and Account Information

When opening an account, you provide the following:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Username and password (encrypted when stored)
• Documents required for identity verification, where applicable

2.2 Financial Transaction Information

Transaction-related information is collected during deposits and withdrawals. We process payments through bKash, Nagad, Rocket and Upay. These payment gateways follow their own security protocols, and full mobile banking credentials are never stored on our servers.

2.3 Automatically Collected Information

The following information may be collected automatically when you access our platform:

• IP address and approximate geographic location
• Browser type, version and operating system
• Device type and device identifiers
• Session date, time and duration
• Pages visited and type of activity
• Referral URL (where you came from)

2.4 Cookies and Similar Technologies

We use cookies, session tokens and local storage in your browser. These help maintain login state, save user preferences and analyse service quality. You can manage cookies through your browser settings, but disabling certain cookies may affect some features of the Service.

3 How We Use Information

xbajee 5 uses collected information for specific and lawful purposes. It is not processed for any purpose beyond what it was collected for.

3.1 Providing and Operating the Service

• Creating, verifying and securing accounts
• Processing deposit and withdrawal transactions
• Managing game sessions and recording results
• Applying bonuses and promotional offers
• Providing support via live chat and email

3.2 Security and Fraud Prevention

• Detecting and preventing unauthorised access to accounts
• Monitoring suspicious transactions
• Preventing multiple accounts or fraudulent activity
• Maintaining the integrity of the platform

3.3 Legal Compliance

Retaining information in accordance with applicable laws and regulations, and responding to lawful requests from authorities, are part of our legal obligations.

3.4 Service Improvement and Analysis

Analysing user experience to continuously improve service quality and resolve technical issues.

4 Sharing and Disclosure of Information

xbajee 5 does not sell your personal information to third parties. However, information may be shared in the specific circumstances described below:

4.1 Service Provider Partners

We use trusted third parties for specific functions such as payment processing, technology infrastructure and fraud detection. These partners may only use the information for the designated purpose and are required to follow our privacy standards.

4.2 Legal Obligations

Disclosing information in response to a court order, a lawful request from a government authority or a legal process is part of our legal obligations.

4.3 Business Transfers

In the event of a merger, acquisition or asset transfer, personal information may form part of the transferred assets. You will be notified in advance of any such change.

4.4 With Your Consent

For any purpose beyond those listed above, your explicit consent will be obtained before information is shared.

5 Data Retention and Security

5.1 Retention Period

We retain your information for as long as your account is active or as needed to provide the Service. After an account is closed, information may be retained for as long as necessary to meet legal obligations, resolve disputes and enforce our agreements.

5.2 Technical Security Measures

xbajee 5 follows industry-standard security practices to protect your information:

• Securing data transfers through SSL (Secure Sockets Layer) encryption
• Storing passwords using a one-way hashing algorithm
• Storing sensitive data in the database in encrypted form
• Regular security audits and vulnerability assessments
• Restricting access to data to authorised personnel only

5.3 Data Breach Response

If a data breach occurs and it poses a high risk to your rights and freedoms, we will notify you in a timely manner in accordance with applicable law.

6 Your Rights

As a user of xbajee 5, you have the following rights regarding your personal information:

6.1 Right of Access

You may request at any time to know what information we hold about you and how it is being processed.

6.2 Right to Rectification

You have the right to correct incomplete or inaccurate information stored in your account. Most information can be updated directly from your profile settings.

6.3 Right to Erasure

In certain circumstances, you have the right to request deletion of your information. However, some information may need to be retained for a set period due to legal obligations or ongoing disputes.

6.4 Right to Object and Restrict Processing

You also have the right to object to the processing of your information for specific purposes and to request that processing be restricted.

6.5 How to Exercise Your Rights

To exercise any of the rights listed above, contact our support team. For details on responsible gambling restrictions and self-exclusion procedures, visit our Responsible Gaming section, which provides guidance on setting account limits and taking temporary breaks.

7 Children and Minors' Privacy

xbajee 5's Service is strictly for individuals aged 21 and above. We do not intentionally collect any information from persons under the age of 21.

An age verification process is carried out at registration. If a person registers with false information and it is later confirmed that they are under 21, the account will be closed immediately and the associated information will be deleted, except for what must be retained for legal purposes.

8 International Data Transfers

Our Service is operated for users in Bangladesh. For operational reasons, some information may be stored or processed on servers in other countries. In such cases, appropriate safeguards are applied to maintain the standards described in this Policy.

9 Third-Party Links and Services

Our platform may include content from game and entertainment studios such as Pragmatic Play, PG Soft, JILI, Evolution and Spribe. These providers operate under their own privacy policies, and xbajee 5 is not responsible for their data practices.

For payment processing, bKash, Nagad, Rocket and Upay follow their own privacy policies. The terms of these services also apply during transactions.

10 Policy Changes and Updates

xbajee 5 reserves the right to update this Privacy Policy as needed. If a significant change is made, a notice will be displayed within the Service or sent to your registered email address.

Continued use of the Service after a change indicates that you have accepted the updated Policy. If you have questions about the general rules of the Service, our FAQ section has answers to common queries.

The date this Policy last took effect is stated at the top of this page. If you need to compare it with a previous version, contact our support team.

11 Contact and Complaints

If you have any questions, concerns or objections regarding this Privacy Policy, contact us through the following:

• Live Chat: 24/7 service, in Bengali and English
• Email: [email protected]

We will work to resolve any complaint as quickly as possible after receiving it. Complex matters may take additional time for verification and review.